Sand and Swirl, Inc.’s Limited Warranty

Trustone Verde JacoSand & Swirl, Inc. warrants that its products shall be free from defects in material and workmanship for a period of 3 years from the date of purchase.

This limited warranty extends only to the first consumer purchaser of the Sand & Swirl product and not to subsequent owners, transferees or users other than the first purchasers.

This limited warranty shall apply to Sand & Swirl installed products that are used only for personal, family, multi-family projects or household purposes and which are maintained in accordance with Sand & Swirl recommended maintenance procedures. This warranty does not extend to defects or damage caused by the following:

  • Incorrect installation by others of plumbing fixtures including excess tightening of drains.
  • Installation or operation of product that does not conform precisely to the instructions we provide with the product.
  • Accidents, Negligence or Abuse.
  • Any repair performed by anyone other than Sand & Swirl Inc.
  • Any product moved or relocated from original point of installation.
  • The separation or breakage of any silicone caulked seam. It is recommended that homeowners routinely inspect joints for visible signs of separation or shrinkage.
  • Mildew and/or stains due to lack of regular cleaning.
  • Any product that has not been paid for in full.
  • Water temperature in excess of 140°F or higher

This limited warranty does not apply to any of the following:

  • Chips or cracks in product surface, unless caused by defects in materials or workmanship.
  • Minor imperfections, warpage, and variations in shade or veining between sample and finished product.

In the event of a defect in the material or the workmanship with respect to the Sand & Swirl product during the warranty period, “Sand & Swirl” shall repair or replace defective material as “Sand & Swirl”, in its sole and absolute discretion, determines. However, “Sand & Swirl” shall not be liable for costs and expenses of removal or reinstallation of the Sand & Swirl product.

Only “Sand & Swirl” is authorized to perform its warranty obligations.